Refund & Return Policy

We want you to be fully satisfied with your purchase. Please read our refund and return policy carefully.
Returns

Returns

  • Returns are accepted within 7–14 days of delivery (you can choose one).
  • Items must be unused, in original packaging, and in resalable condition.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed to the original payment method within 5–10 business days.

Non-Refundable Items

Certain items may not be eligible for return or refund, including:

  • Digital products or downloadable items
  • Customized or personalized products
  • Services already rendered

Shipping Costs

Shipping costs are non-refundable unless the return is due to our error.

Contact Us

For return or refund requests, please contact us at:
info@nzenterprisellc.com